Evidence Over Guesswork

Process Discipline for Enterprises.
Speed for Startups.

We bring BPM, Agile-BPM, BABOK, and ERP discipline to institutions, Lean Startup and Design Sprint speed to founders, and process-minded web design to local businesses.

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Enterprise Process & ERPStartup EnablementWeb Design & Local Commerce

Who We Are

Registered in Armenia, Zagros Dataware is an IT products, consultancy, and business process optimization firm with a portfolio spanning enterprise institutions, early-stage startups, and local businesses. We specialize in bridging the gap between complex technical requirements and high-level goals — applying BPM and BABOK discipline where structure matters most, and Lean Startup speed where validation matters most.

The name is deliberate: Zagros is a mountain range, not a single peak — a continuous system of separate summits. Three practices, one range.

Three Practices, One Discipline

Enterprise process rigor, startup validation speed, and process-minded web design for local business — different playbooks, the same commitment to evidence over guesswork.

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Enterprise Process & ERP

Institutional-grade process discipline, engineered for scale.

For government bodies and established enterprises, we bring structured business analysis and process engineering to complex, high-stakes environments — turning tangled workflows and legacy systems into governed, measurable operations.

Explore Enterprise
BuildMeasureLearn

Startup Enablement

Validate faster, build the right thing, de-risk the bet.

For founders and product teams, we bring the same rigor we apply to enterprise process work to the much harder problem of deciding what to build in the first place — using proven lean and design methods to shrink the distance between idea and evidence.

Explore Startups
BrowseOrderFulfilled

Web Design & Local Commerce

Get your business found, trusted, and bought from — online.

For local and small businesses, we design and build websites that do a job: bring in inquiries, bookings, or sales — with the same process thinking behind the buying journey that we apply to enterprise workflows.

Explore Web Design

How We Work

01

Discover

We study your current processes, systems, or customer assumptions to build a shared, evidence-based understanding — whether that's a workflow audit or a round of customer interviews.

02

Design

We design target-state workflows, prototypes, or value propositions using the discipline that fits — BPM and BABOK for institutional process, Design Thinking and Strategyzer canvases for new offers.

03

Deliver

We ship in short, testable iterations — an Agile-BPM release, a five-day Design Sprint, a launched storefront — validating value early and adapting as requirements evolve.

04

Optimize

We measure outcomes against the metrics that matter — cycle time, conversion, adoption — and continuously refine for long-term performance.

See It In Practice

Technical documents and representative use cases from our resource library, spanning all three practice areas.

Technical DocEnterprise

Choosing Between BPM and ERP-Native Workflow Tools: A Decision Framework

Most ERP platforms ship with their own workflow engine. That doesn't mean it's always the right place to run a given process. A framework for deciding process by process.

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Use CaseStartups

Illustrative Use Case: A Five-Day Design Sprint to Validate a New Product Concept

A representative walkthrough of how a founding team takes an unvalidated product idea through Map, Sketch, Decide, Prototype, and Test — and comes out the other side with evidence instead of an opinion.

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Use CaseWeb Design

Illustrative Use Case: A Booking-Enabled Site for a Local Service Business

A representative scenario for taking a service business — a salon, a clinic, a repair shop — from phone-tag scheduling to a self-serve booking flow that actually matches how the business plans its day.

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From the Blog

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Web Design

Your Next Customer May Already Be Looking for You

The problem may not be traffic — it may be discoverability. A five-point framework (search, presence, relevance, trust, action) for diagnosing where your customer journey is actually breaking before you invest in more marketing.

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Enterprise

Beyond RPA: How Intelligent BPM Unlocks Scalable Digital Transformation

RPA handles the repetitive, rule-based slice of a workflow well. Intelligent BPM extends that to the messier parts — unstructured data, dynamic routing, and continuous process improvement — that scaling companies actually run into.

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Web Design

Why Local Businesses Need a Process Mindset, Not Just a Website

A website is not a sales channel by itself — it's the front end of a process: discover, decide, buy, fulfill. Treat it as one and the design decisions get a lot more obvious.

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Let's Partner Together

Ready to redesign a workflow, validate a new product, or take your business online? Tell us which of the three tracks fits, and we'll take it from there.

Emailhonarmand.ali.ha@gmail.comWhatsApp+374 33 041499Telegram+374 33 041499